Terms of Service · GenAI Unplugged

1. Agreement to Terms

Welcome to GenAI Unplugged, operated by GENAI UNPLUGGED LLC ("we," "our," "us," or "Company"). These Terms of Service ("Terms") govern your access to and use of our website at www.genaiunplugged.com (the "Website"), our digital products, our affiliate program, and any other services offered by the Company.

By accessing or using the Website, purchasing our products, or participating in our affiliate program, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website or our services.

2. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Website or our services after any changes constitutes your acceptance of the new Terms.

It is your responsibility to review these Terms periodically for updates.

3. Use of the Website

3.1 Eligibility

You must be at least 18 years old to use this Website, purchase products, or participate in the affiliate program. By using the Website, you represent and warrant that you are at least 18 years of age.

3.2 License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal, non-commercial purposes.

3.3 Prohibited Uses

You agree not to:

Use the Website for any unlawful purpose or in violation of these Terms
Attempt to gain unauthorized access to the Website, other user accounts, or computer systems
Interfere with or disrupt the Website or servers or networks connected to the Website
Use any automated system (e.g., robots, spiders, scrapers) to access the Website without our prior written permission
Transmit any viruses, malware, or other malicious code
Collect or harvest any information from the Website without our permission
Impersonate any person or entity or misrepresent your affiliation with any person or entity
Use the Website to send spam, chain letters, or other unsolicited communications

4. Digital Products

4.1 License Grant

When you purchase a digital product from our primary store at store.genaiunplugged.com (powered by Lemon Squeezy), or from a third-party storefront where we sell specific products (for example, co-brand products sold via Gumroad), you receive a limited, non-exclusive, non-transferable, personal license to use the product for your own purposes. Unless otherwise stated in the product description, this license is for a single user. Regardless of the storefront used, the operating entity and party to this agreement is GENAI UNPLUGGED LLC.

4.1.1 Co-Brand Products

Some digital products are marketed in collaboration with a co-brand partner. Except where a specific product's own Terms expressly states otherwise, co-brand partners are marketing/traffic collaborators only: they are not parties to your agreement with us, do not operate the product, and do not handle your customer data. All customer obligations and rights remain with GENAI UNPLUGGED LLC. Current co-brand products include:

Visual Brand Blueprint (genaiunplugged.com/visual-brand-blueprint) — co-branded with AI Meets Girlboss (marketing partner). Sold via Gumroad. Governed by its own supplemental Terms at genaiunplugged.com/visual-brand-blueprint/terms.

4.2 Restrictions

Unless explicitly permitted in the product license or description, you may not:

Redistribute, resell, sublicense, or share purchased products with others
Use purchased products to create competing products or services
Remove or alter any copyright notices, watermarks, or attribution
Claim authorship or ownership of purchased products or their components

4.3 Use at Your Own Risk

Our digital products, including but not limited to automation workflows, code templates, AI agent configurations, command packs, and software tools, are provided for educational and productivity purposes. You are solely responsible for:

Reviewing and understanding any code, workflows, or configurations before deploying them
Testing products in a safe environment before using them in production
Ensuring products are compatible with your systems and meet your requirements
Any costs, damages, or consequences arising from your use of our products, including but not limited to API charges, cloud hosting fees, data loss, or service disruptions
Compliance with the terms of service of any third-party platforms or services used in conjunction with our products (e.g., n8n, Claude, OpenAI, Google Cloud, Oracle Cloud)

WE DO NOT GUARANTEE THAT OUR PRODUCTS WILL WORK IN ALL ENVIRONMENTS, PRODUCE SPECIFIC RESULTS, OR BE FREE OF ERRORS.

4.4 Refund Policy

Refund eligibility varies by product and is stated in each product's description at the time of purchase. Where no specific refund policy is stated:

Digital downloads (ebooks, templates, workflow files): Refunds are available within 14 days of purchase if you have not substantially used or deployed the product. Once a digital product has been downloaded and used, refunds are at our sole discretion.
Software subscriptions (e.g., SubflowAI): You may cancel at any time. Monthly subscriptions are not refunded for partial months. Lifetime licenses are refundable within 14 days of purchase.
Bundles: Refund eligibility follows the most restrictive policy of the products included in the bundle.

To request a refund, contact [email protected] with your order details.

4.5 Product Updates and Support

We may update products from time to time but are not obligated to do so. Product support is provided on a best-effort basis via email at [email protected]. We do not guarantee response times or resolution of all issues.

5. Free Tools and Services

5.1 Overview

In addition to our paid products, we operate free tools and services accessible through our Website. These currently include:

Wall of Love (genaiunplugged.com/wall-of-love) — A testimonial wall generator. Supplemental Terms at genaiunplugged.com/wall-of-love/terms.html.
Brand Voice Generator (brandvoice.genaiunplugged.com) — A writing voice profile generator, co-branded with CoWrite with AI (distribution partner and named third-party recipient for newsletter enrollment only; not a joint operator or controller of the tool). Supplemental Terms at brandvoice.genaiunplugged.com/terms.
Affiliate Dashboard (genaiunplugged.com/affiliates/dashboard/) — A self-service portal for approved affiliates to access always-up-to-date product links, copy share-ready promotional text, and manage their PayPal payout email. Sign-in is via passwordless magic link. Use of the Affiliate Dashboard is governed by Section 6 (Affiliate Program) in addition to these master Terms.
The PluggedIn MCP (mcp.genaiunplugged.com) — A Model Context Protocol server that connects MCP-compatible AI clients (Claude Desktop, Cursor, Cline, etc.) to the GenAI Unplugged newsletter archive, brand-voice knowledge, the Agents Toolkit, and member workflows. Access requires an active GenAI Unplugged Substack subscription (free or paid); the paid (PluggedIn) tier unlocks additional tools and higher usage limits via Substack billing. Supplemental Terms at mcp.genaiunplugged.com/terms.
Substack Notes MCP (substackmcp.genaiunplugged.com) — A Model Context Protocol server that enables compatible AI clients (Claude Desktop, Claude Cowork, Claude Code) to schedule Substack Notes, manage posts, and retrieve publication analytics using your own Substack session cookie (BYOK — never stored server-side). Access requires an active GenAI Unplugged Substack subscription. Supplemental Terms at substackmcp.genaiunplugged.com/terms.
IMPORTANT: Uses Substack's internal, unofficial API. USE AT YOUR OWN RISK. May violate Substack's Terms of Service at substack.com/tos.

Each tool has its own specific terms and privacy policy linked from within the tool. Those tool-specific terms address features, data handling, and usage rules particular to that tool.

5.2 Relationship to These Terms

All free tools and services are operated by GENAI UNPLUGGED LLC and are governed by these master Terms of Service. In particular, the following sections of these Terms apply fully to all free tools: Disclaimer of Warranties (Section 10), Limitation of Liability (Section 11), Indemnification (Section 12), Governing Law (Section 13), and Dispute Resolution (Section 14). For free tools, the liability cap under Section 11 is one hundred dollars ($100).

In the event of a conflict between these Terms and a tool's specific terms, these Terms shall control.

5.3 Availability

Free tools are provided at our discretion. We may modify, suspend, or discontinue any free tool at any time without notice or liability.

6. Affiliate Program

6.1 Program Overview

Our affiliate program allows approved participants ("Affiliates") to earn commissions by promoting our products using a unique discount code. The program is operated directly by GENAI UNPLUGGED LLC and is separate from any third-party affiliate platform.

6.2 Application and Acceptance

Participation in the affiliate program requires an application. We review all applications and reserve the right to accept or reject any application at our sole discretion, without providing a reason. Acceptance is not guaranteed.

6.3 Discount Codes and Commission

Each Affiliate receives a unique discount code that provides buyers a percentage discount on products
Affiliates earn a commission on each qualifying sale made using their discount code
Commission rates, discount percentages, and eligible products are communicated to each Affiliate upon acceptance and may be updated at our discretion with reasonable notice
Commissions are calculated on the actual sale price after the discount has been applied
Commissions are only earned on completed, non-refunded sales

6.4 Payouts

Commission payouts are processed monthly via PayPal, typically by the 5th of each month for the previous month's sales
There is a minimum payout threshold. Balances below the minimum roll over to the next month
You are responsible for providing accurate PayPal payment information
You are solely responsible for reporting affiliate income on your taxes and complying with all applicable tax laws in your jurisdiction
We are not responsible for PayPal fees, currency conversion charges, or other transaction costs
We may issue tax forms (e.g., 1099) as required by U.S. law if your annual commissions exceed applicable thresholds

6.5 Affiliate Conduct

As an Affiliate, you agree to:

Promote our products honestly and accurately
Not make false, misleading, or exaggerated claims about our products
Not use your discount code for your own purchases
Not engage in paid advertising (PPC, social media ads) using our brand name or trademarks without prior written approval
Not send unsolicited bulk messages (spam) to promote your code
Not create websites, social media accounts, or content that could be confused with official GenAI Unplugged properties
Clearly disclose your affiliate relationship in accordance with the FTC Endorsement Guides and any applicable advertising disclosure laws in your jurisdiction
Not engage in any fraudulent activity, including but not limited to self-referrals, fake purchases, or manipulating the discount code system

6.6 Code Security

Your discount code is unique to you and should not be shared with other affiliates. You are responsible for the use of your code. If we detect unauthorized or fraudulent use of your code, we may deactivate it and withhold associated commissions.

6.7 Refunds and Chargebacks

If a customer who used your discount code receives a refund or initiates a chargeback, the commission for that sale will be deducted from your next payout. If your payout balance is insufficient, the amount owed will be carried forward as a negative balance.

6.8 Termination

Either party may terminate the affiliate relationship at any time for any reason. Upon termination:

Your discount code will be deactivated
Any remaining earned commissions (on non-refunded sales) will be paid out in the next payout cycle, provided the balance meets the minimum payout threshold
Balances below the minimum payout threshold at termination will be forfeited unless otherwise agreed

We reserve the right to immediately terminate your participation and withhold unpaid commissions if you violate these Terms or engage in fraudulent activity.

6.9 No Employment or Partnership

Participation in the affiliate program does not create an employment, agency, partnership, or joint venture relationship between you and GENAI UNPLUGGED LLC. Affiliates are independent contractors and are solely responsible for their own taxes, insurance, and business obligations.

6.10 Program Changes

We reserve the right to modify commission rates, discount percentages, eligible products, payout schedules, minimum thresholds, or any other aspect of the affiliate program at any time. We will make reasonable efforts to notify active Affiliates of material changes before they take effect.

7. Intellectual Property Rights

7.1 Our Content

All content on the Website, including but not limited to text, graphics, logos, images, videos, and software, is the property of GENAI UNPLUGGED LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website without our prior written consent, except as follows:

You may print or download one copy of a reasonable number of pages for your personal, non-commercial use
You may share links to our content on social media or other platforms

7.2 Trademarks

The GenAI Unplugged name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of GENAI UNPLUGGED LLC. You may not use these marks without our prior written permission. Affiliates may reference our product names in promotional content but may not alter our logos or create derivative marks.

8. Newsletter Subscription

8.1 Substack

Our newsletter is hosted and delivered through Substack. By subscribing to our newsletter, you agree to Substack's Terms of Service and Privacy Policy in addition to these Terms.

8.2 Unsubscribe

You may unsubscribe from our newsletter at any time by clicking the "unsubscribe" link included in every newsletter email.

9. Third-Party Links and Services

9.1 External Links

The Website may contain links to third-party websites, including our product store at store.genaiunplugged.com (powered by Lemon Squeezy), social media platforms (YouTube, LinkedIn, Substack), and other external resources.

These links are provided for your convenience only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites or services. You access third-party websites at your own risk.

9.2 Analytics and Cookies

We use Google Analytics 4 (GA4) to collect anonymized data about Website usage, including pages visited, session duration, and general location. Google Analytics uses cookies to distinguish unique visitors and maintain session state.

Cookie Consent: Analytics cookies are only set after you provide consent through our cookie consent banner. You may decline cookies at any time. If you decline, no analytics data will be collected during your visit.

Managing Cookies: You can also control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking cookies may affect your experience on the Website.

For details on what data Google Analytics collects and how it is processed, please review our Privacy Policy.

9.3 Product Store (store.genaiunplugged.com)

If you purchase products or services through our store at store.genaiunplugged.com (powered by Lemon Squeezy), you will be subject to Lemon Squeezy's terms of service and privacy policy. We are not responsible for processing payments or handling customer data on Lemon Squeezy.

10. Disclaimer of Warranties

THE WEBSITE AND ALL PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

The Website or products will be available at all times or without interruption
The Website or products will be error-free or that defects will be corrected
The content on the Website is accurate, complete, reliable, or current
Our products will produce specific results, be compatible with your systems, or meet your requirements
Automation workflows, AI configurations, or code templates will function without errors in your environment

YOUR USE OF THE WEBSITE AND OUR PRODUCTS IS AT YOUR SOLE RISK.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GENAI UNPLUGGED LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR OUR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THIS INCLUDES, WITHOUT LIMITATION, DAMAGES ARISING FROM:

USE OF OUR AUTOMATION WORKFLOWS, CODE TEMPLATES, OR AI CONFIGURATIONS
THIRD-PARTY API CHARGES, CLOUD HOSTING COSTS, OR SERVICE FEES INCURRED THROUGH USE OF OUR PRODUCTS
DATA LOSS, SYSTEM DOWNTIME, OR SERVICE DISRUPTIONS
RELIANCE ON PRODUCT DESCRIPTIONS, TUTORIALS, OR EDUCATIONAL CONTENT

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU PAID US FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM IN THE PAST TWELVE (12) MONTHS, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

12. Indemnification

You agree to indemnify, defend, and hold harmless GENAI UNPLUGGED LLC and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

Your use of the Website or our products
Your violation of these Terms
Your violation of any rights of another person or entity
Your violation of any applicable laws or regulations
Your participation in the affiliate program, including any claims arising from your promotional activities
Any damages caused by your deployment or use of our products in production environments

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania and the United States, without regard to conflict of law principles.

Any legal action or proceeding arising out of or relating to these Terms or the Website shall be instituted exclusively in the federal or state courts located in Pennsylvania. You waive any objection to venue in such courts.

14. Dispute Resolution

14.1 Informal Resolution

If you have any dispute with us, you agree to first contact us at [email protected] and attempt to resolve the dispute informally.

14.2 Arbitration

If we cannot resolve the dispute informally within 30 days, you agree that any dispute arising out of or relating to these Terms or the Website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except as otherwise provided herein.

The arbitration will be conducted in Pennsylvania, and judgment on the arbitration award may be entered in any court having jurisdiction.

14.3 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any applicable product licenses, constitute the entire agreement between you and GENAI UNPLUGGED LLC regarding your use of the Website and our services and supersede any prior agreements or understandings.

17. No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

18. Assignment

You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign or transfer these Terms at any time without restriction.

19. Contact Information

If you have any questions about these Terms, please contact us:

Email: [email protected]

Business Name: GENAI UNPLUGGED LLC

Location: Pennsylvania, USA

By using our Website, purchasing our products, or participating in our affiliate program, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.